Pursuant to the General Data Protection Regulation (GDPR) of European Union, we have updated our Privacy Policy which is effective immediately. This site uses cookies and tracking technologies to offer users a better browsing experience, analyze site traffic, analyze how our website is used and compile anonymous and aggregate statistics, and improve our website. Cookie settings must be changed in your browser settings. By continuing to use this site without changing your settings, you are agreeing to our use of cookies.

How Paying More for a Ruggedized Tablet will Actually Cost You Less

Trying to justify the higher up-front cost of ruggedized tablets for your mobile employees, sales staff and fleet personnel? Don’t forget to budget in soft costs like device failure, system maintenance and lost revenue. It’s a mistake many companies, law enforcement agencies and field service units make—and one our team encourages clients to avoid. 

ruggedized windows tablet On the surface, it seems reasonable. After all, why spend more on ruggedized devices when you can afford to replace cheap consumer- or non-rugged commercial-grade units when they break? But it’s not that simple. 

1. Consider the consequences of elevated failure rates. According to VDC Research, the average annual failure rate for non-ruggedized handheld PCs is 38 percent—while ruggedized counterparts fail only 11 percent of the time. What does the 27 percent difference mean to you? A lot. It means you’re not facing constant equipment downtime, sales losses and wasted manpower. It means fewer dollars spent on IT support and ongoing user training. For many industries, it means the difference between delivering a mediocre customer experience—and THE BEST customer experience. Field personnel equipped with functional, durable rugged handhelds can optimize client face time by, sharing real-time data, scanning bar codes and taking real-time orders and payment with a credit card reader, and capturing signatures for proof of delivery of goods and services.

2. Think about all the training costs. Do you have the time, money and manpower to train personnel on new devices every six months to a year? The average ruggedized tablet PC has a lifespan of 4+ years—with some lasting up to seven before technological changes necessitate a new unit. Constant device changes means you’re frustrating field personnel, and wasting their time getting up to speed on new mobile devices.

3. Don’t underestimate the freedoms and efficiency that built-in features provide. Gone are the days of lugging your laptop, USB-connected bar code scanner and credit card machine to a client meeting. With a rugged tablet PC, your crew members can update sales figures, check inventory, take credit cards and scan bar codes directly from their device. From integrated Bluetooth to wireless WLAN, there’s no need for a slew of USB-connected accessories—or the maintenance costs that come with them. MobileDemand rugged tablet PCs can be customized with the features you need as your business grows and expands—so there’s no need to buy what you don’t need, now.

When considering TCO for ruggedized tablets versus mainstream models, the truth is—you can’t afford not to go rugged.

No Comments

Blog Archive