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Rugged Windows Tablets Boost Field Services Productivity

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One of the main goals of any field service or utilities company, as with all organizations, is sustainability and growth which is critically dependent on customer satisfaction and retention. The durable design and handheld portability of a rugged tablet equip mobile workforces with the resources they need to help reach that goal. Having real-time access to mission-critical information for dispatch, route optimization, work order management, asset tracking, remote parts management, assembly diagrams, customer histories, trouble-shooting and more enables field service workers to answer customer questions and react quickly to unforeseen project developments or complications.

Additionally these state-of-the-art devices enable management to better monitor and assist their workforce remotely. Having real-time communication with your workforce enables you to monitor your team(s) and be a more effective leader. Ruggedized tablets essentially make it possible to manage a cohesive operation, regardless of location or weather conditions. 

The growth in popularity of tablet devices has also been a catalyst for the development of vertical applications for rugged PC tablets. Robust software applications have been written for these devices in order to streamline business operations across all industries and practically all applications.

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Field Service applications are designed to simplify daily tasks and provide instantaneous access to critical information from the field. Whether your workforce is providing deliveries, repairing appliances, or performing any on-site services, information transfer is essential to their success. Additionally bar code scans, time on-site, shipment receipt, proof of service and other important data can also be collected and stored from the field. Rugged Windows tablets are designed to facilitate all of this and more in a single, convenient, powerful device.

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