Revenue. Profits. Remarkable Experiences.
Headquartered in Akron, Ohio, DRB is a family of some of the most powerful brands in the car wash and related industries: DRB Tunnel Solutions, DRB In-Bay Solutions, SUDS™ and Beacon Mobile.
For over 30 years, Ohio-based DRB®, a leading provider of point-of-sale (POS) software for car washes, has been supporting, and driving, unprecedented levels of growth within the car wash industry. The DRB Masterbrand of services and products empower operators to grow recurring revenue, maximize profitability and deliver remarkable experiences to everyone who interacts with their businesses. To achieve this goal, DRB functions as an all-in-one, turn-key POS solution provider for their car wash customers across the United States and Canada.
Challenge: Providing a turn-key POS solution
After an initial run of handheld devices, customer feedback led the DRB team to seek a device with a larger screen that would be easier to view and use. The new tablets were preferred over the old handhelds by the car wash customers. However, when the device end-of-life announcement came and no good replacement was offered, the DRB team was faced with finding a new solution for their customers. The new device needed to have an integrated barcode scanner and Magnetic Stripe Reader (MSR), which DRB customers had become accustomed to. Further, the device had to be rugged.
Download the full case study to learn how DRB partners with MobileDemand to provide a complete, mobile yet rugged, point-of-sale software and hardware solution to their rapidly expanding car wash customers across the US and Canada.