Every MobileDemand rugged tablet includes a limited manufacturer’s warranty, and we offer service for retired MobileDemand products. An xProtect Service Plan can take your tablet protection to the next level.
Accidents happen, especially in rugged environments. With xProtect, downtime of a broken tablet is kept to a minimum. With a 3-day in-shop turnaround on repairs, your tablet will be back to you in no time.
In addition to repairing any damage, MobileDemand Service Technicians go the extra mile to help keep you productive. Any time you send in a tablet, our Technicians run diagnostics and complete any necessary preventative maintenance. In addition, if you provide the software you use in your organization, our Technicians will reload it for you, ensuring your tablet is ready-to-deploy when you get it back.
Benefits of xProtect include:
- Three-day turnaround – does not include transit time to and from the repair depot
- Protection for accidental damage and product defects
- Set pricing for the term of coverage
- Three- or five-year service agreements available for purchase at the time you buy your tablet, and up to 30 days following initial purchase
- Toll-free telephone technical support – 855.501.TECH (8324)
- 24/7 online access to MobileDemand support FAQs and other product information
- 24/7 online submission of Return Material Authorization Requests
- Free preventative maintenance and re-loading of current software, when provided
Did you know your tablets are serviced in the United States? This makes it quicker and easier for any of your service needs. There is no need to ship your tablet overseas, which takes time. It comes directly into our shop near the heart of Iowa, where our Rugged Experts will get it fixed and quickly shipped back to you so you can stay productive.
We Demand More. Now, thanks to xProtect, you can too.