Distributor Increases Efficiency with Digital xKeypad
In 1962, Walling Distributing started off with three sales routes distributing Anheuser-Busch beer. Now, over 50 years later, they are stronger than ever. What helps make them great is their early adoption of new technologies to help them deliver and sell on their routes. That’s also what keeps them at the forefront of their industry. But with their most recent mobile tablets, they were running into a keypad issue, an issue that needed to be fixed.
The Customer Challenge
Walling Distribution has been using tablets for years. In the early days of rugged tablets, each unit had a keypad attached to the exterior body of the tablet. As time went on and these machines needed to be replaced and onscreen keyboards replaced the integrated keypads.
“We need a big keypad because we take inventory and generate invoices at the time of the delivery,” says Jeff Johnson, Operations Manager/SEC at Walling Distribution. His delivery team was facing a difficult battle, having to switch between various ways to input numbers and data on the tablets. The keyboards either over took the app being used, or just made it difficult by constantly flipping from one side of the screen to another.
The MobileDemand Solution
With an external keyboard proving too large and cumbersome, Walling Distribution turned to MobileDemand for a solution. That’s when they learned about xKeyPad. xKeyPad is an app that simulates and expands upon a traditional keypad. Unlike most touch screen keyboards, the xKeyPad app snaps into place anywhere on the screen of the tablet, allowing the use of other apps in parallel, unhindered and fully viewable. xKeyPad function keys are also programmable to fit the needs of the customer.
In addition, the xKeyPad has barcode-scanning capabilities using the existing camera in the tablet, further increasing productivity. Adding in the day or night viewing option for any work environment, along with monthly or annual subscription options makes xKeyPad a must-have for any Windows 10® tablet.
With xKeyPad, generating invoices and doing inventory has never been easier or more seamless for Walling Distribution. With the simplistic design, it was easy for Walling Distribution’s employees to adjust to the new tool, increasing their productivity, and reducing errors. The only complaint Johnson has is that he can’t purchase a longer subscription. “I don’t think there is anything that could be better,” Jeff says. “I could certainly see it being used in lots of different industries.”
Walling Distribution Demanded More. Will you?