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Redefining Southern Lumber with Surface Pro 4 and Rugged Case

Lumber Logging and Truck Loading
Lumber Yard Storage
Lumber Operations - Inventory and Shipping

For over 50 years, Alabama-based Linden Lumber has been specializing in producing and exporting Southern hardwood lumber across the globe. Their lumber processing, from logging to final preparation, consists of many different varieties of wood including red oak, white oak, ash, poplar, pine, cherry and many others.

Linden Lumber’s process of producing lumber is a complex “art form” that takes years of experience and knowledge, ensuring that lumber takes it through their facility as smoothly as possible with the highest-yielding lumber. With over 250 employees involved in their daily operations, they saw room for improvement in inventory and shipping activities.

Customer Challenge

For Linden Lumber’s shipping and inventory operations, they used a traditional laptop which was non-rugged, cumbersome and lacked the functionality they needed to elevate their productivity and efficiency.

This translated to many staff members using the traditional pen and paper method and later transferring that information to the corporate database. This process was time consuming and created data errors throughout the mill.

Linden Lumber proceeded to seek out a mobile computing solution that would help maximize productivity while being rugged enough to withstand the various conditions in the mill.

The MobileDemand Solution

When Linden Lumber decided their non-rugged laptops were slowing down overall efficiencies within mill, they looked to MobileDemand for a rugged solution. The Surface Pro 4 wrapped in a MobileDemand rugged case was the ideal computing system for Linden Lumber to better manage their operation and help meet market and client demands.

The Microsoft Surface Pro 4 plus MobileDemand’s premium case provides a light-weight solution that workers were able to quickly adapt to and worked with their existing ERP software, production/shipping software and inventory software cohesively. Additionally, the port covers allow for users to take the Surface wherever needed throughout the entire mill without getting dust and debris in the unit.

The Results

As a result of using the Surface Pro 4 with a rugged Surface case, Linden Lumber has seen an increase in overall productivity and a decrease in shipping and inventory errors. Not only did this help improve Linden’s bottom line but being able to better process and distribute accurate and on-time orders has had a positive impact on customer satisfaction.

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