Rugged Tablets for Field Services

Field service organizations rely on rugged tools that can weather any environment and situation, and the same is true for their mobile computing and communication devices. Professional services, public utilities, maintenance and repair services, and telecommunications operations all face similar challenges—difficult weather, tight schedules, real-time communication and the need for centralized data access and input. 

Markets

  • Public Utilities – From managing customers, capacity, personnel and regulatory requirements, productivity can be a challenge for a water, gas, electric or sanitation utility. Ruggedized tablets are valuable tools for streamlining operations, ensuring on-time service, managing and scheduling repairs and maximizing resources.
  • Maintenance and Repair Services – As maintenance timelines are stretched by unforeseen circumstances and budget cuts, rugged tablets are an economical way to optimize resources, manage field personnel, track work orders and ensure the delivery of necessary parts and equipment.
  • Telecommunications – What's typically required in the telecom industry is a tablet that can withstand the elements, both in-vehicle and while the worker is out on foot, with constant access to work orders and other real-time information.

Benefits

  • Increase efficiency and productivity
  • Improve customer satisfaction and service levels
  • Optimize resource utilization and save on fuel costs
  • Real-time access to data at the point of service
  • Improve data accuracy and eliminate duplicate work
  • Capture images of damaged items for no-questions claims processing
  • Accelerate payment cycles

Applications

  • Dispatch
  • Delivery route optimization
  • Work order management
  • Proof of service and payment collection
  • Asset management
  • Shipping and receiving
  • Workforce automation
  • Resource optimization
  • Telecommunications
  • Industrial equipment maintenance
  • Home repair and service

Product Features

  • Engineered for temperature exposure, vibration, drop, shock, dust and water resistance
  • Standard, full-screen software applications that run in a full Windows environment
  • Intel processor for graphic and data intensive applications
  • Secure connectivity for real-time communication
  • Easy release vehicle mounted tablets
  • All-light readable display for indoor and outdoor use
  • Integrated, tethered or wireless barcode scanning to ensure accurate data input
  • RFID reading through optional devices
  • Color cameras
  • Credit card reader option for payment at the point of transaction

Case Studies

HVAC Technicians at J.R. Bolton Using Rugged Surface 3 Tablets

HVAC Technicians at J.R. Bolton Using Rugged Surface 3 Tablets

HVAC technicians streamline service calls using Surface 3 tablets with rugged Surface cases. Provides digital access to work orders, invoicing, manuals and more.

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Recent News

MobileDemand Launches xTablet® T1150 Featuring Robust Functionality and Durability at a Value Price Point

HIAWATHA, IA – SEPTEMBER 28, 2017– MobileDemand, a leading rugged Windows® tablet provider, announced the launch of the xTablet T1150 - rugged innovation for the mobile workforce. …

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Setting the Standard for Rugged Surface Pro

August 14, 2017 HIAWATHA, IA - MobileDemand has announced they are the first rugged case for the new Microsoft Surface Pro in the Designed for Surface program.

 

Matt Miller, President and …

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Telecom and Utility Companies Harnessing New Mobility Tools

By harnessing new technologies, rugged Windows tablets can address telecommunications scenarios that other forms of technology simply cannot. Windows tablets are uniquely capable of simplifying your …

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Top 12 Benefits of a Surface Pro 4 for the Architecture Industry

In the architecture and building management industry landscape, rapid prototyping & design-to-build speed, cost efficiency pressure and the mobile workforce are aspects in which having the right …

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Download resource guide

Title: Do More with Forklift-Mounted Tablets

Content: How should you mount the tablet? How rugged should the device be? How should you power the tablet? Advantages of rugged Windows tablets. And more!

We'll email you a link to download the resource guide.

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