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Rugged Tablets for Field Services

Field service organizations rely on rugged tools that can weather any environment and situation, and the same is true for their mobile computing and communication devices. Professional services, public utilities, maintenance and repair services, and telecommunications operations all face similar challenges—difficult weather, tight schedules, real-time communication and the need for centralized data access and input. 

Markets

  • Public Utilities – From managing customers, capacity, personnel and regulatory requirements, productivity can be a challenge for a water, gas, electric or sanitation utility. Ruggedized tablets are valuable tools for streamlining operations, ensuring on-time service, managing and scheduling repairs and maximizing resources.
  • Maintenance and Repair Services – As maintenance timelines are stretched by unforeseen circumstances and budget cuts, rugged tablets are an economical way to optimize resources, manage field personnel, track work orders and ensure the delivery of necessary parts and equipment.
  • Telecommunications – What's typically required in the telecom industry is a tablet that can withstand the elements, both in-vehicle and while the worker is out on foot, with constant access to work orders and other real-time information.

Benefits

  • Increase efficiency and productivity
  • Improve customer satisfaction and service levels
  • Optimize resource utilization and save on fuel costs
  • Real-time access to data at the point of service
  • Improve data accuracy and eliminate duplicate work
  • Capture images of damaged items for no-questions claims processing
  • Accelerate payment cycles

Applications

  • Dispatch
  • Delivery route optimization
  • Work order management
  • Proof of service and payment collection
  • Asset management
  • Shipping and receiving
  • Workforce automation
  • Resource optimization
  • Telecommunications
  • Industrial equipment maintenance
  • Home repair and service

Product Features

  • Engineered for temperature exposure, vibration, drop, shock, dust and water resistance
  • Standard, full-screen software applications that run in a full Windows environment
  • Intel processor for graphic and data intensive applications
  • Secure connectivity for real-time communication
  • Easy release vehicle mounted tablets
  • All-light readable display for indoor and outdoor use
  • Integrated, tethered or wireless barcode scanning to ensure accurate data input
  • RFID reading through optional devices
  • Color cameras
  • Credit card reader option for payment at the point of transaction

Case Studies

HVAC Technicians at J.R. Bolton Using Rugged Surface 3 Tablets

HVAC Technicians at J.R. Bolton Using Rugged Surface 3 Tablets

HVAC technicians streamline service calls using Surface 3 tablets with rugged Surface cases. Provides digital access to work orders, invoicing, manuals and more.

Learn more

Recent News

Innovation Announcement: Stop glaring at your screen! New glare-free screen protectors from MobileDemand

The leader in rugged technology for mobile workforces is at it again!  With a steady cadence of listening to customer feedback and engineering regular enhancements to our fleet of products, …

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First-in-Market Rugged Cases for Microsoft Surface Pro and Go Enhanced to Boost Productivity

MobileDemand has announced the release of two robust, rugged cases for Microsoft Surface Pro and Surface Go that include patented features and utility to enhance the capability of consumer and …

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Re-imagined iPad Case Folio Cover Meets Education Needs

MobileDemand is on a mission to help empower students to achieve more by providing rugged solutions to meet educational needs of the everyday student. In modern digital learning environments …

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NEW! iPads® Bundled up Tight in our Rugged xCases for iPads - Guess to Win one!

Customers have depended on us to ruggedize their iPads with our protective cases for quite a while.  They’re proven rugged from a 10-foot drop, easy to hold, mountable, and built for add- …

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Download resource guide

Title: Do More with Forklift-Mounted Tablets

Content: How should you mount the tablet? How rugged should the device be? How should you power the tablet? Advantages of rugged Windows tablets. And more!

We'll email you a link to download the resource guide.

Featured VARs

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