What PII do we collect from the people that visit our website, blog, or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.
When do we collect PII?
We collect information from you when you place an order, subscribe to a newsletter, fill out a form, or enter information on our site.
How do we use your PII?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways to:
- Allow us to better service you in responding to customer service requests.
- Quickly process transactions.
- Send periodic emails regarding your order or other products and services.
How do we protect PII?
- PII is contained behind secured networks and is only accessible by a limited number of MobileDemand employees who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Transport Security Layer (TSL) technology.
- We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
- Transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. This is done through browser settings (Internet Explorer, Chrome, etc.) settings. Each browser is different; review your browser's Help menu to learn the correct way to modify cookies.
If you disable cookies some features will be disabled that improve your site experience and efficiency. Some of our services will not function properly, including the ability to place orders online.
Third party disclosure
We do not sell, trade, or otherwise transfer PII to outside parties. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-PII visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Children Online Privacy Protection Act (COPPA)
When it comes to the collection of PII from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
To be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify the users via email within seven (7) business days.
- We will notify the users via in site notification within seven (7) business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
If we collect your email address, to be in accordance with CANSPAM we agree to the following:
- If at any time you would like to unsubscribe from receiving future emails, you can email us at Privacy@MobileDemand.com and we will promptly remove you from ALL correspondence.
California Consumer Privacy Act (CCPA)
General Data Protection Regulation (GDPR)
Last edited on 2021-02-04.