Rugged Tablets for Retail In-Store
In retail, it’s all about how you connect with customers to keep them coming back. It’s how you turn browsers into buyers. It’s how you transform casual customers into passionate brand advocates. And it’s how you drive more frequent visits and a larger basket size with exceptional customer experiences.
Retail and COVID-19
As the world begins to open up in the wake of the COVID-19 pandemic, retailers are being forced to function differently. With MobileDemand's rugged tablets, you can streamline the curbside and in-store pickup process, conduct workforce and customer health checks, and much more – all while our rugged cases keep the device protected. Check out 5 ways our tablets can help retailers respond to COVID-19.
- Stores – To keep pace with consumer education and knowledge, retail stores need to excel at providing exceptional customer service. Durable tablets take your store mobile with assisted selling, mobile POS and line busting for a lasting positive impression.
- Convenience stores – From the back office to the sales floor, store associates and managers utilize mobile tablets to help make decisions at the point where the work gets done.
- Garden center & nursery – To remain competitive, one of the most low-tech activities –growing plants – has gone high-tech. When gardening season is in full swing, tablets help digging in the dirt be more efficient and organized. The likelihood that tablets may get watered on requires built-in protection that consumer grade devices don't offer.
- Vending – To run profitable operations, ruggedized tablets and rugged accessories help vending management reallocate attention from stocking levels, inventory turns, obsolete parts and warranties to focusing on providing the best customer experience every day.
- Improve workforce and customer COVID-19 screenings by easily attaching a thermal camera to our rugged xCases to record and track temperatures upon entering the store. Other screening measures, such as pulse oximetry and questionnaires about general health, recent travel, or exposure, can be recorded as well.
- Streamline online ordering with curbside or in-store pickup processes for both employees and customers.
- Manage supplier relations and maintain a real-time record of merchandise inventory.
- Recommend product and verify inventory without leaving the customer’s side.
- Expedite checkout using integrated barcode and RFID scanning.
- Complete transactions and share promotions with customers based on their shopping history from any location on the retail floor.
- Secure wireless communication to ensure floor sales staff can perform price lookups and answer customer questions in real time.
- Access and edit customer account and payment information instantly.
- Increase customer transactions and loyalty.
- Manage personnel schedules, assignments and certifications.
- Reduce out-of-stocks to meet customer demands
- Line busting to quickly alleviate lines with faster curbside pickup and multiple workers completing transactions
- Mobile point-of-sale (POS) for fast, simple and accurate transaction completions
- Employee and customer health checks, decreasing line size and wait time
- Social distancing order placement, pickup, and payment
- Inventory tracking
- Store operations
- Promotion tracking
- Training retailers
- Account management
- Staffing management
- Mountable to nearly anything: walls, forklifts, vehicles, tables, etc.
- Payment acceptance with MSR, Ingenico, and Verifone
- Integrated barcode scanner to ensure accurate data collection and correct product delivery
- Standard, full-screen software applications that run on Microsoft Windows Professional or Android operating systems
- Intel processing power for graphic and data intensive applications
- Standard back handstrap and briefcase handle for ease of carry and portbility
- Front and back cameras for photo documentation
- Built rugged for drop, shock, water resistance, dust and temperature exposure
- Secure LAN and WWAN connectivity for real-time communication
- Various I/O ports for attached external peripherals
- Bluetooth 4.x - 5.0
Download our white paper
Title: 10 brilliant ways to boost customer experience—and ROI—with rugged tablets
Content: This paper introduces a first-of-its kind, integrated rugged barcode scanner and mobile payment solution to help businesses make informed choices.