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Service Plans

Dirty Damaged Tablets in for Service and RepairMobileDemand tablets are durable and have one of the lowest failure rates in the industry. Nonetheless, accidents happen and tough environments such as manufacturing facilities, warehouses, and field services, can take a toll on even the most ruggedized of devices.

MobileDemand offers a standard warranty and and xProtect Service Plan to help you ensure business continuation, mobile worker productivity and technology investment protection.  We know you need to stay in the field, and reliability matters.

The xProtect Service Plan comes with the following benefits:

  • Long-term cost savings: extend your coverage for the duration of the agreement to lock in the cost of repairs.
  • Customer Service: access to comprehensive telephone support and 24/7 web access to the most frequently asked questions, product bulletins and other product information.
  • Easy request forms: request service via our online Return Authorization form.

Any time you send a tablet in for service MobileDemand can also provide preventative maintenance and can re-load current software, when provided.

Additional support services available.

Billable repair

If your product is not covered under a MobileDemand service contract, you can still get it repaired.

Service for retired MobileDemand products

MobileDemand offers service on retired products for a minimum of three years after the date of retirement.

For more information please contact us today.